Lin Skin Esthetics

LATE, CANCELLATION & RESCHEDULING POLICY Your appointment time is reserved exclusively for you. Please respect your appointment time and arrive prepared to begin your service at the scheduled time. LATE ARRIVALS * A 10-minute grace period is provided. * Arriving more than 10 minutes late may result in your appointment being shortened or cancelled, depending on the service and the remaining time available. * Your service will still end at the originally scheduled time so that I can remain on schedule for the next client. * If your appointment must be cancelled due to excessive lateness, the appointment will be treated as a late cancellation. CANCELLATIONS * Please provide at least 15 hours’ notice if you need to cancel or reschedule. * Cancellations made with less than 15 hours’ notice will result in your deposit being forfeited. * 35% of your appointment cost will get charged to the card on fill in the event the cancellation is outside the 15 hour window. * A new deposit will be required to book another appointment. RESCHEDULING * One reschedule is allowed with at least 15 hours’ notice without requiring a new deposit. * A second reschedule will require a new deposit to secure the appointment. NO-SHOWS * Clients who do not show up for their appointment will forfeit their deposit and will be required to pay a new deposit to book again. * Repeated no-shows may result in being unable to book future appointments. * 35% of your appointment cost will get charged to the card on fill in the event you are a no call no show. EMERGENCIES I understand that unexpected emergencies happen. Genuine emergencies will be handled on a case-by-case basis. Please communicate with me as soon as possible if an emergency prevents you from making your appointment. These policies are not meant to be punitive. As a small business, reserved appointment time is time that cannot be offered to another client. These policies allow me to protect my schedule, respect my clients’ time, and provide consistent service to everyone. Thank you for respecting my time, my business, and the appointment you reserved. 🤍